# order.health

> See the work before you place the order. A records-retrieval service preview: build a brief from the provider, state, requester authority, destination, and a public service tier starting at $50. The result separates order.health handling time from the provider response period and keeps the free do-it-yourself route visible.

order.health is a focused service in the MedicalRecords.com network (https://www.medicalrecords.com). It has no account system or database of its own and does not store medical records.

## Key facts
- Pricing effective 2026-07-28, by speed for a single-provider request and shown before you create anything: Standard $50 (5–7 business days), Expedited $99 (2–3 business days), Concierge $149 (24–48 hours). Provider fees are passed through at cost, never marked up. Full refund if we fail to deliver. Source: [order.health pricing](https://order.health/); verified 2026-07-28.
- Choosing a faster tier speeds our internal steps, not the provider's legal clock; for several providers, each request is priced individually and the total is shown before you commit.
- The free do-it-yourself path is always shown: findmy.health writes the same HIPAA right-of-access letter at no cost. You pay order.health only for the delivering and chasing.
- The HIPAA right of access generally allows up to 30 calendar days to act on a request, with one written extension of up to 30 additional days; a service cannot promise to shorten that legal outer limit. Source: [HHS — Individuals' Right under HIPAA to Access Health Information](https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/access/index.html); verified 2026-07-28.
- The service fee is the entire business — records and data are never sold. Records land in your MedicalRecords.com Vault and go only where you direct.
- Situations covered include a new doctor, a specialist, a disability claim, a VA claim, your own legal case, life insurance, a parent's records with authorization, a second opinion, several providers at once, and rush.

## Key pages
- [Order your records](https://order.health/)
- [How to get your medical records (pillar guide)](https://order.health/guides/get-your-records)
- [Records for a new doctor](https://order.health/for-a-new-doctor)
- [Records for a disability claim](https://order.health/for-a-disability-claim)
- [Records for a legal case](https://order.health/for-a-legal-case)
- [Privacy](https://order.health/privacy)
- [Accessibility](https://order.health/accessibility)

## MedicalRecords.com network
- [MedicalRecords.com](https://www.medicalrecords.com): the account and records platform connected to this service.

## Note
order.health is a records-retrieval service, not legal advice, and is not affiliated with any government agency. The free do-it-yourself path (findmy.health) is always shown. The service fee is the entire business — we never sell your records or data.